Banking Office Manager -
Dover & Uhrichsville, Ohio
JOB TITLE: Banking Office Manager
DEPARTMENT: Retail FLSA JOB STATUS: Exempt
REPORTS TO: Regional President
JOB SUMMARY:
Primarily responsible for proactively generating new consumer and business banking customers through external call efforts. Responsible and accountable for directing and administering a banking office. Promote growth through the development of new and existing customers.
ESSENTIAL FUNCTIONS:
1. Represents the bank in a courteous and professional manner.
2. Consistently meets or exceeds sales goals.
3. Promote sales culture and train staff to sell and cross sell to reach goals
4. Opens and maintains a full range of products and services and processes loans.
5. Lead and motivate CSR team in sales/referral effort.
6. Maintains a well-developed knowledge of the complete line of products and services offered; taking responsibility to educate staff on products and services.
7. Initiates and maintains customer contact through a variety of methods, including telemarketing, outside sales calls, establishing business contacts, and community events to build relationship and sell bank products/services
8. Meet with customers to discuss financial needs, emphasizing financial counseling and lending, and close the sale to meet goals.
9. Maintain a sales environment and create sales contests, monthly blitzes and other motivational activities, while tracking the sales incentive plans for the CSR staff.
10. Develops and implements business and sales plans and ensures staff is working toward those goals.
11. Continues to increase knowledge and skills through self-motivation, formal education, seminars and in house training.
12. Maintain a position of trust and responsibility by keeping all customer business confidential.
13. Maintains knowledge and complies with all Bank policies and procedures.
14. Responsible for the day to day management of the office, including the completion of audits, management of cash levels and control over outages.
15. Participates in the selection of personnel and assist in training and development of employees. Evaluate performance, provide counseling and guidance as needed, semi annually and annually prepare performance appraisals.
16. Performs other related duties as assigned.
OTHER RESPONSIBILITIES:
JOB QUALIFICATIONS:
Education: 4-year college degree or equivalent experience
Experience: One or more years experience in financial services industry with management experience. Two or more years proven sales, commitment to quality customer service. Demonstrated ability to work in team environment. Proven leadership skills. Strong verbal, written, communication and organizational skills. Experience with Microsoft products.
Skills: Work requires the ability to communicate effectively in both oral and written form. Position requires an in depth knowledge of polices and procedures in order to utilize good judgement in making sound decisions. Must have extensive product knowledge for the level of selling and cross-selling performance expected. Must be able to establish self as a leader, work in a team environment and interact well with others. Work requires the ability to handle multiple tasks and be flexible.
All interested applicants must use the online employment application or mail or e-mail a current typed resume to:
Scott Woods Advantage Bank
814 Wheeling Avenue
Cambridge, OH 43725
swoods@advantagebank.com
Advantage Bank is an Equal Opportunity Employer.
